Call Center Calculator is based on the Erlang B and Erlang C traffic models.
Samsung Electronics Co., Ltd.
A customer interaction management solution for 10 to 100 agents.
Have control capabilities like answering calls, hold, transfer, and conference.
Call Accounting and Telephone Reporting
Call Accounting Mate is a dynamic web based call accounting software package.
Splinterware Software Solutions
Automate various types of tasks, such as launching tools or running scripts.
Business Management Systems
Snap Schedule 2011 is a comprehensive business management solution.
This software will allow you to record skype calls on Windows easily.
Call Center Management
More accurate forecasting, flexible scheduling and real-time adherence.
It is an advanced call-centre calculator, with all the standard call-centre.
LDC will enable you to maintain and raise the quality of your call centre.
Workload forecasting for scheduling optimization, suited for call centers.
Is the foundation for managing networks comprised of Alcatel-Lucent.
Offers full integration into Alcatel- Lucent OmniTouch 8600.
It is a software tool dedicated for an entire suite of Alcatel phone models.
It's a program that helps you to prepare for the Alcatel exam.
Unlocks phones from brands like BlackBerry, HTC, Alcatel, Dell, and more.
Computech IT Services Limited.
It is a complete scheduling application developed for scheduling resources.
TCL Communication Technology Holdings Limited
One Touch Upgrade is a tool that helps you update your Alcatel mobile phone.