11
Avaya
1,999
Commercial
Avaya one-X Agent is a desktop software application.
5
Avaya Inc.
146
Freeware
It is a software with advanced telephony features for agents in a contact center.
Avaya
44
Commercial
Delivering consistent, personalized service across multiple channels.
31
Avaya Inc.
888
Freeware
Avaya one‐X Communicator is a rich Unified Communications client.
2
Avaya
591
Demo
It allows you to interact with your colleagues, partners, and customers.
1
Safi Systems
7
Demo
SafiWorkshop (for the Safi Communictaions Suite) is a visual call flow designer.
6
EventHelix
15
Shareware
Helps you to generate sequence and call flow diagrams.
1
Cisco Systems, Inc.
11
Freeware
The Audio Text Manager gives you fast graphical view of the call flow patterns.
Broadsoft Inc.
13
Commercial
It brings an Automatic Call Distribution (ACD) and Call Center service.
RAI Software SRL
4
Shareware
CallReplay - Automatic call recording for Cisco & Avaya & NEC VoIP PBXs.
SolarWinds, LLC.
231
Shareware
It monitors Cisco and Avaya VoIP Quality of Service call metrics.
2
The Call Center School, LLC
17
Freeware
QuikStaff assist you in the calculation of call center resource requirements.
1
Belgrave Park Pty Ltd
82
Shareware
cc-Modeler Professional is a powerful call center program.
1
PrettyMay Team
32
Shareware
This application is a call center solution for Skype.
Ansapoint
4
Commercial
Call Center Calculator is based on the Erlang B and Erlang C traffic models.
