Oracle
Commercial
This is a contact center platform that takes communications and routes them.
Avaya
44
Commercial
Delivering consistent, personalized service across multiple channels.
LIVECHAT Software
2
Shareware
LIVECHAT Contact Center is a customer service solution.
ShoreTel Inc.
100
Freeware
An application that provides the ability to monitor the service being provided.
Siemens Enterprise Communications GmbH & Co. KG 2011
1
Commercial
It gives agent desktop presence and collaboration tools.
Telenia Software S.r.l.
24
TVox Contact Center is the app for managing evolved phone services.
Siemens Enterprise Communications GmbH & Co. KG
9
Commercial
Improve first-contact resolution and increase customer satisfaction.
1
CISCO
1,004
Freeware
Cisco Agent Desktop is a computer telephony integration solution.
CISCO
23
Freeware
Imports custom directories of contacts not in your Cisco directory.
Cisco Systems, Inc.
3
Shareware
Learn how to integrate unified communications with CRM and improve productivity.
5
Avaya Inc.
146
Freeware
It is a software with advanced telephony features for agents in a contact center.
E-Metrotel Global Inc
28
Commercial
This aplication allows contact center to remotely manage.
Avaya Inc.
9
Commercial
Control of contact-center communications across multiple channels.
OnviSource
4
Commercial
Displays a picture of your contact center and overall system status in real time.
1
GN Group
13
Freeware
Improves Cisco Finesse Call Center agents productivity.
14
Applause Software
1
Freeware
RoloFlex: amazing personal contact manager (CRM) and information center (PIM) for home/office usage....
76
Sitex ltd.
4
Easy-to-use Contact Manager will help you to organize your personal call center.
