Contact center processes

Contact Center Processes

at Software Informer
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58
Contact Center Anywhere
 Oracle  Commercial
This is a contact center platform that takes communications and routes them.
Contact Center Express Desktop
 Avaya  44  Commercial
Delivering consistent, personalized service across multiple channels.
LIVECHAT Contact Center
 LIVECHAT Software  2  Shareware
LIVECHAT Contact Center is a customer service solution.
ShoreTel Contact Center Agent
 ShoreTel Inc.  100  Freeware
An application that provides the ability to monitor the service being provided.
OpenScape Contact Center
 Siemens Enterprise Communications GmbH & Co. KG 2011  1  Commercial
It gives agent desktop presence and collaboration tools.
OpenScape Contact Center Enterprise Client
 Siemens Enterprise Communications GmbH & Co. KG  9  Commercial
Improve first-contact resolution and increase customer satisfaction.
See non-reviewed contact center processes software
More Contact Center Processes
Contact Center Processes in introduction
TVox Contact Center
 Telenia Software S.r.l.  24
TVox Contact Center is the app for managing evolved phone services.
Avaya Interaction Center
 Avaya Inc.  9  Commercial
Control of contact-center communications across multiple channels.
Sync Contacts
 Synrc Research Center  11  Freeware
It designed for organizing, import/export, syncronizing your Address Books.
Media Recover-Center
21  Recover-Center  21  Shareware
It is able to restore multimedia files, such as video and audio files.
Avaya IP Agent
5  Avaya Inc.  146  Freeware
It is a software with advanced telephony features for agents in a contact center.
Supervisor Console
 E-Metrotel Global Inc  28  Commercial
This aplication allows contact center to remotely manage.
OnViews
 OnviSource  4  Commercial
Displays a picture of your contact center and overall system status in real time.
Roloflex
14  Applause Software  1  Freeware
RoloFlex: amazing personal contact manager (CRM) and information center (PIM) for home/office usage....
iReferent Light
76  Sitex ltd.  4
Easy-to-use Contact Manager will help you to organize your personal call center.
Additional titles, containing contact center processes
ContactGrabber
49  ibs-quadrat GmbH  9  Shareware
Extracts contact information & adds it into corresponding fields of your Contact.
Contact Plus Pro
1  Contact Plus Corporation  23  Shareware
Contact Plus Professional allows your office staff to share contact information.
Contact Expert
14  Capstralia.Com  10  Shareware
Contact Expert is an intuitive and powerful contact manager with.
Call Manager
2  Logosoft Limited  20  Shareware
Call Manager is contact management database software that maintains contact records on customers. It....
Smart Contact Manager
 Surado Solutions, Inc.  Shareware
Smart Contact Manager (SCM) gives you all the powerand versatility of a professional contact managem....
Non-reviewed