Call Center Calculator is based on the Erlang B and Erlang C traffic models.
Samsung Electronics Co., Ltd.
A customer interaction management solution for 10 to 100 agents.
Have control capabilities like answering calls, hold, transfer, and conference.
A simple yet powerful contact scheduler, based in Microsoft Excel.
Virtual Call Center GmbH.
It provides a comprehensive cloud-based call centre software solutions.
Splinterware Software Solutions
Automate various types of tasks, such as launching tools or running scripts.
It allows you to break one single Excel document into different files.
Amolto Call Recorder for Skype
Record Skype calls and export them to your local folders.
It is an advanced call-centre calculator, with all the standard call-centre.
LDC will enable you to maintain and raise the quality of your call centre.
Workload forecasting for scheduling optimization, suited for call centers.
Easy database reporting to Excel, with scheduling.
Computech IT Services Limited.
It is a complete scheduling application developed for scheduling resources.
Sensible Software, Inc.
Employee scheduling software will help you take the hassle out of scheduling.
OctroTalk is an integrated instant messaging application VoIP call, SIP call etc.
It brings an Automatic Call Distribution (ACD) and Call Center service.
InfoBridge Software B.V.
In a phone call or a video call you can convey tone of voice.
Call Accounting and Telephone Reporting
Call Accounting Mate is a dynamic web based call accounting software package.