Avaya
44
Commercial
Delivering consistent, personalized service across multiple channels.
LIVECHAT Software
2
Shareware
LIVECHAT Contact Center is a customer service solution.
Siemens Enterprise Communications GmbH & Co. KG 2011
1
Commercial
It gives agent desktop presence and collaboration tools.
Telenia Software S.r.l.
24
TVox Contact Center is the app for managing evolved phone services.
Siemens Enterprise Communications GmbH & Co. KG
9
Commercial
Improve first-contact resolution and increase customer satisfaction.
ShoreTel Inc.
100
Freeware
An application that provides the ability to monitor the service being provided.
14
Applause Software
1
Freeware
RoloFlex: amazing personal contact manager (CRM) and information center (PIM) for home/office usage....
1
RhettClinton
10
Freeware
Helps convert scripts to the latest CRM 2011 Form scripting model.
1
Pragmateam
14
Open source
Pragma Toolkit tool improves productivity of the CRM 2011 developers.
5
Avaya Inc.
146
Freeware
It is a software with advanced telephony features for agents in a contact center.
E-Metrotel Global Inc
28
Commercial
This aplication allows contact center to remotely manage.
Avaya Inc.
9
Commercial
Control of contact-center communications across multiple channels.
OnviSource
4
Commercial
Displays a picture of your contact center and overall system status in real time.
29
Visionbase Software Ltd
12
Shareware
Powerful CRM with links to Sage & Quickbooks with the following features :-Contact Management, Marke....
19
ExchangeWise (Pty) Ltd
4
Shareware
It is a complete CRM, Contact Management and Sales Force Automation package.