Voicent Communications, Inc.
202
Shareware
It manages customer interactions in call centers or sales organizations.
1
GN Group
13
Freeware
Improves Cisco Finesse Call Center agents productivity.
Samsung Electronics Co., Ltd.
1
Commercial
A customer interaction management solution for 10 to 100 agents.
8
FMA team
297
Open source
FMA lets you view and edit your phone data on your PC.
656
Mail.Ru
92,883
Freeware
Mail.Ru Agent is Russia’s most popular online communication program.
Lokad.com
2
Workload forecasting for scheduling optimization, suited for call centers.
1
IEX
3
Freeware
Enables even the most complex multi-site and multi-channel call centers.
AltiGen
20
Demo
MaxSupervisor is a queue manager software used in Call centers.
Voicent Communications, Inc.
218
Shareware
A powerful software tool for measuring and managing Call Centers.
4
AltiGen
41
Freeware
With MaxAgent, Call Center agents can view the queue, monitor workgroup status.
Viewer4Skype.com
11
Shareware
Plug-in that lets instantly show your pictures to friends during a Skype call.
Bright Logic Limited
10
Commercial
This is an advanced software solution for estate agents and letting agents.
3
Octro, Inc.
62
Shareware
OctroTalk is an integrated instant messaging application VoIP call, SIP call etc.
Broadsoft Inc.
13
Commercial
It brings an Automatic Call Distribution (ACD) and Call Center service.
InfoBridge Software B.V.
10
Freeware
In a phone call or a video call you can convey tone of voice.