Telenia Software S.r.l.
24
TVox Contact Center is the app for managing evolved phone services.
Siemens Enterprise Communications GmbH & Co. KG
9
Commercial
Improve first-contact resolution and increase customer satisfaction.
Siemens Enterprise Communications GmbH & Co. KG 2011
1
Commercial
It gives agent desktop presence and collaboration tools.
ShoreTel Inc.
100
Freeware
An application that provides the ability to monitor the service being provided.
5
Avaya Inc.
146
Freeware
It is a software with advanced telephony features for agents in a contact center.
E-Metrotel Global Inc
28
Commercial
This aplication allows contact center to remotely manage.
Avaya Inc.
9
Commercial
Control of contact-center communications across multiple channels.
OnviSource
4
Commercial
Displays a picture of your contact center and overall system status in real time.
14
Applause Software
1
Freeware
RoloFlex: amazing personal contact manager (CRM) and information center (PIM) for home/office usage....
76
Sitex ltd.
4
Easy-to-use Contact Manager will help you to organize your personal call center.
Ansapoint
4
Commercial
Call Center Calculator is based on the Erlang B and Erlang C traffic models.
41
DataRevelation, Inc.
4
Shareware
This small (1.1M), free software calculates the return on investment (ROI) for any scenario. The use....
Manhattan Associates, Inc
15
Demo
It provides best-in-class logistics technology that delivers measurable ROI.
HealthPort
22
Demo
It creates a virtual capture link between the EHR system and HealthPort’s ROI.
