Oracle
Commercial
This is a contact center platform that takes communications and routes them.
Avaya
44
Commercial
Delivering consistent, personalized service across multiple channels.
LIVECHAT Software
2
Shareware
LIVECHAT Contact Center is a customer service solution.
ShoreTel Inc.
100
Freeware
An application that provides the ability to monitor the service being provided.
Siemens Enterprise Communications GmbH & Co. KG 2011
1
Commercial
It gives agent desktop presence and collaboration tools.
Telenia Software S.r.l.
24
TVox Contact Center is the app for managing evolved phone services.
Siemens Enterprise Communications GmbH & Co. KG
9
Commercial
Improve first-contact resolution and increase customer satisfaction.
437
Microsoft
86,662
Commercial
It allows you to create professional diagrams to simplify complex information.
18
Microsoft
370
Freeware
Visualizes files created on Visio 2007 in an Internet Explorer 5.0 window.
5
Avaya Inc.
146
Freeware
It is a software with advanced telephony features for agents in a contact center.
E-Metrotel Global Inc
28
Commercial
This aplication allows contact center to remotely manage.
Avaya Inc.
9
Commercial
Control of contact-center communications across multiple channels.
OnviSource
4
Commercial
Displays a picture of your contact center and overall system status in real time.
Microsoft
1
Freeware
Create detailed rack and data center diagrams using this set of 2,000 shapes.
14
Applause Software
1
Freeware
RoloFlex: amazing personal contact manager (CRM) and information center (PIM) for home/office usage....
76
Sitex ltd.
4
Easy-to-use Contact Manager will help you to organize your personal call center.