Oracle
Commercial
This is a contact center platform that takes communications and routes them.
Avaya
44
Commercial
Delivering consistent, personalized service across multiple channels.
LIVECHAT Software
2
Shareware
LIVECHAT Contact Center is a customer service solution.
ShoreTel Inc.
100
Freeware
An application that provides the ability to monitor the service being provided.
Siemens Enterprise Communications GmbH & Co. KG 2011
1
Commercial
It gives agent desktop presence and collaboration tools.
Siemens Enterprise Communications GmbH & Co. KG
9
Commercial
Improve first-contact resolution and increase customer satisfaction.
Telenia Software S.r.l.
24
TVox Contact Center is the app for managing evolved phone services.
OABsoftware
5
Freeware
Read e-mails, consult calendar, see contacts, read notes, retrieves information.
1
Effexis Software
67
Shareware
Creates call flows & UML sequence diagrams from textual inputs.
Freebird Team
6
Freeware
PowerGramo Record Center is a program that allows to record Skype calls.
5
Avaya Inc.
146
Freeware
It is a software with advanced telephony features for agents in a contact center.
E-Metrotel Global Inc
28
Commercial
This aplication allows contact center to remotely manage.
Avaya Inc.
9
Commercial
Control of contact-center communications across multiple channels.
OnviSource
4
Commercial
Displays a picture of your contact center and overall system status in real time.
76
Sitex ltd.
4
Easy-to-use Contact Manager will help you to organize your personal call center.
2
Logosoft Limited
20
Shareware
Call Manager is contact management database software that maintains contact records on customers. It....
Broadsoft Inc.
13
Commercial
It brings an Automatic Call Distribution (ACD) and Call Center service.
14
Applause Software
1
Freeware
RoloFlex: amazing personal contact manager (CRM) and information center (PIM) for home/office usage....
2
The Call Center School, LLC
17
Freeware
QuikStaff assist you in the calculation of call center resource requirements.
1
Belgrave Park Pty Ltd
82
Shareware
cc-Modeler Professional is a powerful call center program.