UtilCall
3
Shareware
Now the Call Flow Extract can create flowcharts for you!
Telenia Software S.r.l.
24
TVox Contact Center is the app for managing evolved phone services.
Siemens Enterprise Communications GmbH & Co. KG
9
Commercial
Improve first-contact resolution and increase customer satisfaction.
Siemens Enterprise Communications GmbH & Co. KG 2011
1
Commercial
It gives agent desktop presence and collaboration tools.
5
EGS Enggist & Grandjean Software SA
41
Freeware
Recipe Center is a freeware version of EGS' recipe management programs.
1
Effexis Software
67
Shareware
Creates call flows & UML sequence diagrams from textual inputs.
5
Avaya Inc.
146
Freeware
It is a software with advanced telephony features for agents in a contact center.
E-Metrotel Global Inc
28
Commercial
This aplication allows contact center to remotely manage.
Avaya Inc.
9
Commercial
Control of contact-center communications across multiple channels.
OnviSource
4
Commercial
Displays a picture of your contact center and overall system status in real time.
76
Sitex ltd.
4
Easy-to-use Contact Manager will help you to organize your personal call center.
2
Logosoft Limited
20
Shareware
Call Manager is contact management database software that maintains contact records on customers. It....
Broadsoft Inc.
13
Commercial
It brings an Automatic Call Distribution (ACD) and Call Center service.
14
Applause Software
1
Freeware
RoloFlex: amazing personal contact manager (CRM) and information center (PIM) for home/office usage....
2
The Call Center School, LLC
17
Freeware
QuikStaff assist you in the calculation of call center resource requirements.