Cisco Agent Desktop is a computer telephony integration (CTI) solution.
Cisco Systems, Inc.
The Cisco CLI Analyzer is a smart SSH client with internal TAC tools.
A feature-rich and scalable attendant console solution.
This program is a full-featured operator attendant console.
install and configure on your PC to handle Cisco Unified CME VoIP calls.
Cisco Systems Inc.
It can monitor the state of every line in the system.
This tool was designed to resolve the issues of Cisco VPN Client for Windows 8.
Improves Cisco Finesse Call Center agents productivity.
RAI Software SRL
CallReplay - Automatic call recording for Cisco & Avaya & NEC VoIP PBXs.
It monitors Cisco and Avaya VoIP Quality of Service call metrics.
It allows you to see the call detail records generated by Cisco CallManager.