Contact center architecture
Contact Center Architecture
at Software Informer
It is a software with advanced telephony features for agents in a contact center.
agents in a contact center. Agents can ... at the contact center - On-site
Oracle
Commercial
This is a contact center platform that takes communications and routes them.
Avaya
44
Commercial
Delivering consistent, personalized service across multiple channels.
LIVECHAT Software
2
Shareware
LIVECHAT Contact Center is a customer service solution.
ShoreTel Inc.
100
Freeware
An application that provides the ability to monitor the service being provided.
Siemens Enterprise Communications GmbH & Co. KG 2011
1
Commercial
It gives agent desktop presence and collaboration tools.
Siemens Enterprise Communications GmbH & Co. KG
9
Commercial
Improve first-contact resolution and increase customer satisfaction.
More Contact Center Architecture
Contact Center Architecture in introduction
Telenia Software S.r.l.
24
TVox Contact Center is the app for managing evolved phone services.
Synrc Research Center
11
Freeware
It designed for organizing, import/export, syncronizing your Address Books.
Avaya Inc.
9
Commercial
Control of contact-center communications across multiple channels.
OABsoftware
5
Freeware
Read e-mails, consult calendar, see contacts, read notes, retrieves information.
Avaya
72
Demo
It is a program that offers options for contact handling.
E-Metrotel Global Inc
28
Commercial
This aplication allows contact center to remotely manage.
OnviSource
4
Commercial
Displays a picture of your contact center and overall system status in real time.
56
Platoo Team
17
Contact management and CRM for workgroups. Based on client-server architecture.
14
Applause Software
1
Freeware
RoloFlex: amazing personal contact manager (CRM) and information center (PIM) for home/office usage....
76
Sitex ltd.
4
Easy-to-use Contact Manager will help you to organize your personal call center.
Additional titles, containing contact center architecture
1
Metastorm
82
Demo
Gives you a Enterprise Architecture solution for Business Architecture.
49
ibs-quadrat GmbH
9
Shareware
Extracts contact information & adds it into corresponding fields of your Contact.
1
Contact Plus Corporation
23
Shareware
Contact Plus Professional allows your office staff to share contact information.
14
Capstralia.Com
10
Shareware
Contact Expert is an intuitive and powerful contact manager with.
prairieFyre Software Inc
207
Comergo GmbH
17
ShoreTel
2
