Oracle
Commercial
This is a contact center platform that takes communications and routes them.
Avaya
44
Commercial
Delivering consistent, personalized service across multiple channels.
LIVECHAT Software
2
Shareware
LIVECHAT Contact Center is a customer service solution.
ShoreTel Inc.
100
Freeware
An application that provides the ability to monitor the service being provided.
Siemens Enterprise Communications GmbH & Co. KG 2011
1
Commercial
It gives agent desktop presence and collaboration tools.
Siemens Enterprise Communications GmbH & Co. KG
9
Commercial
Improve first-contact resolution and increase customer satisfaction.
Telenia Software S.r.l.
24
TVox Contact Center is the app for managing evolved phone services.
Synrc Research Center
11
Freeware
It designed for organizing, import/export, syncronizing your Address Books.
Avaya Inc.
9
Commercial
Control of contact-center communications across multiple channels.
Smith Micro Software, Inc.
15
Freeware
Allows you to convert mail to cases in one or more queues.
5
Avaya Inc.
146
Freeware
It is a software with advanced telephony features for agents in a contact center.
E-Metrotel Global Inc
28
Commercial
This aplication allows contact center to remotely manage.
OnviSource
4
Commercial
Displays a picture of your contact center and overall system status in real time.
4
AltiGen
41
Freeware
With MaxAgent, Call Center agents can view the queue, monitor workgroup status.
14
Applause Software
1
Freeware
RoloFlex: amazing personal contact manager (CRM) and information center (PIM) for home/office usage....
76
Sitex ltd.
4
Easy-to-use Contact Manager will help you to organize your personal call center.
1
Capitalware Inc.
53
Shareware
It can be used to manipulate messages in a queue of a WebSphere MQ queue manager.
49
ibs-quadrat GmbH
9
Shareware
Extracts contact information & adds it into corresponding fields of your Contact.
1
Contact Plus Corporation
23
Shareware
Contact Plus Professional allows your office staff to share contact information.
14
Capstralia.Com
10
Shareware
Contact Expert is an intuitive and powerful contact manager with.