Ansapoint
4
Commercial
Call Center Calculator is based on the Erlang B and Erlang C traffic models.
2
Avaya Inc.
55
Freeware
Avaya WinPDM is an application used to configure Avaya IP DECT phones.
1
ICMI, Inc.
17
Commercial
It utilizes Erlang B and C calculations to predict agents and trunks required.
1
KoolToolz
6
Freeware
cc-Modeler Lite is the ultimate, easy-to-use Erlang C tool.
2
Avaya Inc
53
Demo
Avaya Proactive Contact consists of software, hardware, and network components.
31
Avaya Inc.
889
Freeware
Avaya one‐X Communicator is a rich Unified Communications client.
11
Avaya
2,008
Commercial
Avaya one-X Agent is a desktop software application.
5
Avaya
1,001
Freeware
Avaya CMS is a software product for businesses and organizations.
Phoneware Limited
Freeware
PhoneMaster 5 is an administration tool your Avaya.
Avaya
77
Freeware
Terminal Emulator used to connect to and display the interface of an Avaya CMS.