Oracle
Commercial
This is a contact center platform that takes communications and routes them.
Avaya
44
Commercial
Delivering consistent, personalized service across multiple channels.
LIVECHAT Software
2
Shareware
LIVECHAT Contact Center is a customer service solution.
ShoreTel Inc.
100
Freeware
An application that provides the ability to monitor the service being provided.
Siemens Enterprise Communications GmbH & Co. KG 2011
1
Commercial
It gives agent desktop presence and collaboration tools.
Siemens Enterprise Communications GmbH & Co. KG
9
Commercial
Improve first-contact resolution and increase customer satisfaction.
Telenia Software S.r.l.
24
TVox Contact Center is the app for managing evolved phone services.
Microsoft
2
Freeware
They add fun and functionality to the Media Center PC experience.
2
Call Accounting and Telephone Reporting
135
Call Accounting Mate is a dynamic web based call accounting software package.
Department of Computer Science & Engineering University of Washington
5
Freeware
Primary purpose of script commands is to enable the construction of interfaces.
5
Avaya Inc.
146
Freeware
It is a software with advanced telephony features for agents in a contact center.
E-Metrotel Global Inc
28
Commercial
This aplication allows contact center to remotely manage.
Avaya Inc.
9
Commercial
Control of contact-center communications across multiple channels.
OnviSource
4
Commercial
Displays a picture of your contact center and overall system status in real time.
29
Progexe
Shareware
Collection System for Small Accounts to contact and call for overdue invoices.
2
Kaneva, Inc.
6
Freeware
Access the resource center and discover videos, sample scripts.
76
Sitex ltd.
4
Easy-to-use Contact Manager will help you to organize your personal call center.
Broadsoft Inc.
13
Commercial
It brings an Automatic Call Distribution (ACD) and Call Center service.
2
Logosoft Limited
20
Shareware
Call Manager is contact management database software that maintains contact records on customers. It....
Adobe Systems Incorporated
Freeware
BlackBookSafe is an HTML/JavaScript contact list sample application.
